Methods оf Expert Evaluations in Applied Information Economics for the Analysis оf Efficiency Investments in Development of Information Systems

Information support activities is a critical task for any organization. However, the effect of automation of business processes is not always possible to allocate in improving economic performance. Therefore, the problem of evaluating the implementation or development of information systems is particularly important. It is very important to define its own set of key performance indicators and use integrated methods of evaluation for IT-infrastructure management and for understanding of effective directions of development of information technologies in organizations. The article illustrates the estimation of quality changes from implementation of information systems or technologies using the applied information Economics (Applied Information Economics, AIE). The authors present the rationale for the extension of this method by using expert assessments. The authors show the possibility of including the Delphic procedures in calculation method for the formation of a list of criteria, as well as the application of the method of the index group of expert opinion to determine the weights of the criteria. This method can be useful in the justification of the development or implementation of information systems in organizations.

information system, performance evaluation, quality indicators, applied information economics, expert assessments, methods of processing expert information, information system, performance evaluation, quality indicators, applied information economics, expert assessments, methods of processing expert information, information system, performance evaluation, quality indicators, applied information economics, expert assessments, methods of processing expert information

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